Our Legal Policies

Terms of Service

This Terms of Service Agreement ("Agreement") is entered into by and between Hatch & Hype Digital, a division of Tiny Dragon's Treasure Trove LLC ("Company"), and the client ("Client") engaging our services. By accepting a quote, signing an agreement, submitting payment, or otherwise initiating a business relationship with the Company, the Client agrees to all of the terms outlined herein.

1. Engagement and Scope

Hatch & Hype Digital agrees to provide digital services, which may include but are not limited to website design and development, branding, SEO, legal document drafting, and third-party platform integrations. These services will be performed according to the specifications agreed upon in the Project Proposal, Web Design Agreement, or Service Order Form.

2. Payment and Billing Terms

Clients agree to the payment terms outlined in their Payment Plan Agreement or invoice. Work does not begin until the initial payment is received and a legally binding agreement is signed. Late payments may incur a fee and can result in delayed work, cancellation of the project, or legal collection action.

3. Deliverables and Revisions

Clients are entitled to up to five (5) rounds of revisions per project. Additional revisions may be subject to a $50 per revision fee. Deliverables are outlined in the agreement. Any requested features or content outside the scope of the agreement may be quoted separately.

4. Intellectual Property

Upon full payment, the Client is granted a non-exclusive, non-transferable license to use the final design and materials delivered. Hatch & Hype Digital retains ownership of all creative concepts, source code, and unfinalized drafts unless otherwise agreed in writing.

5. Cancellation Policy

Either party may cancel this agreement with written notice. If the Client cancels the agreement, payment is due for all work completed to date. Refunds are not issued once domain setup or DNS configuration has begun or significant progress has been made.

6. Contractor Use

Hatch & Hype Digital may utilize subcontractors or independent contractors to fulfill parts of the project. These individuals are held to the same ethical, confidentiality, and professional standards as in-house staff.

7. Ethical Compliance

We reserve the right to refuse or terminate services that violate our standards of ethics, including but not limited to: exploitation of the innocent, hate speech, pornography, defamatory content, illegal activities, or promotion of harmful practices. Clients found to be in breach will be terminated immediately without refund.

8. Communication & Availability

Official business hours are Monday to Friday, 9 AM to 2 PM EST. All communication must be professional and respectful. Delays in response or work due to excessive or hostile communication may be grounds for project suspension or cancellation.

9. Limitation of Liability

Hatch & Hype Digital is not liable for any indirect, incidental, or consequential damages that arise from use of the services, website downtime, or third-party errors. Clients agree to indemnify and hold harmless the Company from any claims or legal proceedings arising from the Client’s use of our services.

10. Legal Jurisdiction

This Agreement shall be governed by the laws of the State of Maryland. All disputes arising from or related to this agreement shall be subject to resolution in the civil courts of Anne Arundel County, Maryland.

11. Acknowledgment of Terms

By engaging Hatch & Hype Digital’s services, signing a service agreement or payment plan, or submitting payment, the Client affirms full understanding and acceptance of these terms. Clients also acknowledge that they have reviewed and accepted the Professional Accountability & Access Agreement when required for access-based work.